Q. WHAT IS THE MARKETPLACE REWARDS CLUB?

A. The MarketPlace Rewards Club program is designed to reward our members for dining frequently at our restaurants. Remember – the key to earning points is to check in with the app and giving your server the check in code. The more you use your app, the more you will be rewarded! Currently, you can earn Rewards Club points at MarketPlace Grill and MarketPlace Catering.

Q. HOW DO I BECOME A MEMBER?

A. You may download the MarketPlace Grill Rewards app at the Apple or Android store. You may also join online at our website or by clicking this LINK.

Q. WHY SHOULD I GIVE YOU MY EMAIL ADDRESS?

A. This is a form of communication to you regarding your account. Whenever you earn Rewards or special privileges we can communicate with you quickly. Furthermore, your privacy is important and we will not share your personal information with anyone.

Q. WHAT ARE THE ADVANTAGES OF ATTAINING SILVER, GOLD, OR PLATINUM LEVEL MEMBERSHIP?

A. First, you’ll earn larger reward values as you reach each level of membership. Second, there will be special benefits and promotions available to Gold and Platinum members only.

Q. CAN I EARN MARKETPLACE REWARDS CLUB POINTS FOR A PRIVATE PARTY OR CATERED EVENTS?

A. Absolutely, but you must be an active MarketPlace Rewards Club member before you sign the contract or book the event. It’s a great way to build up points fast. A few restrictions apply, so check your Program Terms & Conditions.

Q. DO I EARN POINTS WHEN I PURCHASE GIFT CARDS?

A. Sorry, you do not earn points when you purchase gift cards, however if you receive a gift card and use it for payment you will receive a point for every dollar spent (excluding tax and tip).

Q. HOW DO I KNOW HOW MANY POINTS I HAVE?

A. You can easily check the app on your phone or you may check the points online at our website by clicking this LINK.

Q. HOW DO I REDEEM MY POINTS?

A. You do not have to track anything! All redemptions are done automatically and credited to your account. Whenever you earn a Reward Value just press the My Rewards tab in the app and tell your server what you would like to redeem. If you do not have the app you may print out your discount/award from our website and bring it to the restaurant. There may be times when you have more than one reward on your account. When this occurs you may choose which reward you would like to redeem on that particular visit. Only one type of reward value may be redeemed per visit. In addition, rewards cannot be redeemed on the same visit that they were earned.

Q. WHAT HAPPENS TO MY REWARDS IF I STOP USING THE APP?

A. If you do not use your app for 12 months all rewards will be removed that had been previously earned..

Q. CAN I EARN MARKETPLACE REWARDS CLUB POINTS WHEN SOMEONE ELSE AT MY TABLE PAYS THE BILL?

A. Sorry, MarketPlace Rewards Club Points are earned only when the Card Holder pays the bill. (And remember, tax and tip don’t count.)

Q. CAN TWO MEMBERS OF THE SAME HOUSEHOLD SHARE ONE MARKETPLACE REWARDS CLUB ACCOUNT?

A. Sorry, only one member per account is allowed at this time.

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